Privacy Policy
Our privacy policy
We understand that it is important to ensure the privacy and protection of our clients and employees’s personal information.
If you have any questions or concerns regarding the protection of your privacy and personal information, and the role we play in this regard, please contact us at confidentialite@sanivac.ca or at 1-888-767-1961.
Groupe Sanivac Inc. inc. and all of its affiliated companies and subsidiaries (collectively, the “The Company (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it in accordance with this policy (our “Policy”).
This policy describes :
How we use, collect, hold, and disclose the personal information of our clients, suppliers, subcontractors, employees, job applicants, and users of our website (“you “); Our policies and practices governing the management of personal information, including the framework applicable to the retention and destruction of such information, the roles and responsibilities of our staff throughout the lifecycle of this information, and our complaint handling process regarding its protection; and The types of information we may collect from you or that you may provide when you visit the website www.toiletteprestige.com and its subdomains (our “website”).We will only use your personal information in accordance with this policy, unless otherwise required by applicable law.
The term “personal information” refers to any information concerning a natural person that allows, directly or indirectly, to identify them. It should be noted that our policy generally does not apply to the collection and confidentiality of information related to a person’s performance of their duties within a company, such as their name, title or function, as well as the address, email address, and telephone number associated with their workplace, however, we always process this information in strict compliance with applicable law. During your relationship with the Company, you may be asked to provide certain personal information about yourself and/or about other individuals (such as family members or employees). Examples of personal information include: name, date of birth, residency status, telephone number, passport, driver’s license, and other information relevant to the provision of international recruitment services and related services by the Company.
The Company uses, collects, holds, and discloses personal information only for the purposes identified at the time of collection, or as otherwise permitted or required by applicable laws, including for the following purposes:
To provide our products and services; For the purpose of identifying any client and verifying their identity; To establish and manage client and supplier relationships, including considering whether or not to establish a relationship; To respond to information requests made through the website and ensure appropriate follow-up; To send updates on our industry, our services, and the services of companies within the same group; For administrative, management, and operational purposes, such as invoicing, account management, sales, payment collection and processing; and for any purpose for which you have given your consent; For any other purpose to which you have consented.As part of its activities as an employer and recruiter, the Company collects, uses, and discloses personal information. For our employees, this collection is part of the essential management of employment relationships. As for applicants, their information is collected and used to assess their suitability for available positions, which may involve information obtained from third parties for background checks or professional references. If an applicant is not selected, their information is retained for a reasonable period for future opportunities, unless a deletion request is made. Furthermore, we maintain certain personal information about our former employees, including their names and contact details, for potential professional or regulatory requirements.
The Company aims to limit the amount of personal information it collects to what is necessary and appropriate for the identified purposes. We will not use or disclose your personal information for purposes other than those for which it was collected, unless you consent or applicable laws permit or require it.
We collect and use several types of information from and about you, including:
Personal contact information such as name, physical address, email address, and telephone number; For job applicants to the Company, work history and resume; Biographical information such as a job title, employer’s name; Personal information you provide to us to describe your needs and requirements or those of your business; Information about website usage and other technical information, such as details about visits to our website, your interaction with our advertising and online content, or information collected through cookies and other tracking technologies; and Any other personal information provided by you.We use different methods to collect your personal information, including through:
Direct interactions with you when you provide it to us, for example, by filling out forms or corresponding with us by phone, email, when you sign up to receive our newsletters, or otherwise (if we have sent you a promotional email such as a newsletter, you can unsubscribe by clicking on the unsubscribe link we included in the email); Des technologies ou interactions automatisées, lorsque vous naviguez sur notre site web. Les renseignements collectés automatiquement peuvent inclure des détails d’utilisation, des adresses IP et des renseignements collectés par le biais de témoins de connexion, de balises web (web beacons) et d’autres technologies de suivi ; From third parties you have authorized to disclose it to us; From publicly available sources.Les témoins de connexion sont des petits fichiers texte qu’un site web peut déposer sur votre ordinateur ou votre appareil mobile lors de votre première visite sur un site ou une page web. Les témoins de connexion ne causent aucun dommage au terminal, mais facilitent, par exemple, la recherche des préférences, le pré-remplissage de certains champs et l’adaptation du contenu des services du site visité. Ces données permettent d’améliorer l’ergonomie et les services, en fonction de vos intérêts.
We use the following types of cookies on our site:
Functional cookies. Functional cookies are used to remember the selections you make when you are on our website so that your selections are saved for your next visit, for example, the website language. Analytical cookies. Analytical cookies allow us to improve the design and functionality of our website by collecting data on how you access our website, data on the duration of your stay on our website, etc.Our website allows you to accept all cookies or to refuse them. Furthermore, if you have concerns about our use of cookies, you can take steps to prevent their installation, for example by changing your browser settings to block certain types of cookies. You can delete cookies stored on your device at any time by accessing the appropriate settings in your web browser. You have the option to configure your devices to accept all cookies, to notify you when a cookie is issued, or to never accept cookies. However, this last option may result in certain personalized services not being provided and, consequently, you may not be able to fully enjoy all the features offered by the website. If you do not wish to receive cookies in general or only wish to refuse certain cookies, you can modify your browser settings accordingly. Instructions for this are provided on each browser’s website. Consult your browser’s website to learn how to manage your cookie preferences.
We use the personal information we collect about you to:
Provide our products and services, to conduct our business, to administer and perform our services, including to fulfill our obligations arising from any agreement entered into between you and us; In the context of job applicants, to contact the applicant and to assess whether we will proceed with their hiring; Assess whether we will retain your services and to remain in contact with you, if applicable; Respond to information requests or inquiries from visitors to our website; Facilitate the use of our website and ensure that the content of our website is presented in the most effective way for you and your device; À des fins de marketing et de développement commercial – pour fournir des informations sur de nouveaux services, des mises à jour sur notre industrie et des infolettres lorsqu’une personne a choisi de les recevoir. Vous pouvez demander que ce service cesse à tout moment ; et Fulfill our legal, regulatory, or risk management obligations – to comply with our legal obligations.We may disclose the personal information we collect or that you provide, as described in this policy:
To authorized third parties, contractors, service providers, and other third parties we use to support our business (such as administrative service providers and manufacturers) and who are contractually bound to keep personal information confidential, use it only for the purposes for which we disclose it to them, and process personal information according to the same standards as those set out in this policy; To fulfill the purpose for which you provided the personal information; For any other purpose we disclosed when you provided the personal information; With your consent; and To comply with a court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.The Company does not sell or commercially exchange any personal information it holds.
To the extent that the Company uses third-party service providers to store, manage, or process personal information on its behalf (for example, data storage and processing services, cloud computing services or cloud computing), we use contractual and other means to provide a comparable level of protection while personal information is stored, managed, or processed by these service providers.
Our service providers have committed through contractual agreements with us to protect your personal information against unauthorized access, collection, use, or disclosure.
When personal information is located outside Canada, it may be accessible by foreign governments, courts, and other governmental authorities, if required by law or a court order. We only communicate or transfer personal information outside Canada in compliance with applicable Canadian laws and for lawful purposes.
When we communicate personal information outside Quebec, and sometimes outside Canada, we do so solely for the purpose of providing our products and services, or to support our business in order to offer our products and services in a reasonably efficient manner and at commercially reasonable costs.
Before communicating personal information outside Quebec, we conduct a privacy impact assessment in accordance with applicable Quebec law. This assessment takes into account: (i) the sensitivity of the information; (ii) the purpose of its use; (iii) the protection measures, including contractual ones, that the information would benefit from; and (iv) the legal framework applicable in the state where this information would be communicated, particularly the generally recognized principles of personal information protection applicable there. Personal information is only communicated if the assessment demonstrates that it would benefit from adequate protection. If you would like more information about the service providers we use to whom personal information is communicated outside Quebec, please contact our Personal Information Protection Officer (identified below). We confirm that it is possible that we may communicate, in strict compliance with this policy, your personal information outside Quebec or Canada to third parties we retain to provide us with services involving the use, communication, or retention of your personal information on our behalf. You consent to such communications, uses, or retentions.
The Company is established and operates in accordance with the laws of the province of Quebec, Canada. Laws relating to the protection of personal information may differ depending on your jurisdiction of residence. If you reside or are established outside the province of Quebec, you are responsible for ensuring that the transmission of your personal information to the Company is permitted by the local or national laws applicable to you. By transmitting your personal information to the Company, you acknowledge and agree that this information will be subject to the laws of the province of Quebec, Canada, and that the Company cannot be held responsible for non-compliance with personal information protection laws in force in your jurisdiction.
Notre engagement envers votre vie privée. Nous prenons très au sérieux la sécurité et la gestion responsable de vos renseignements personnels. Nos politiques de gouvernance portant sur les renseignements personnels ont été formellement approuvées par notre responsable de la protection des renseignements personnels. Ces politiques et pratiques sont conçues pour correspondre à la portée et à la complexité de nos diverses activités commerciales. Les sous-sections suivantes fournissent des informations détaillées, en termes simples et clairs, pour vous informer sur nos politiques et pratiques de gouvernance concernant les renseignements personnels.
Gestion du cycle de vie des données : Nos politiques couvrent l’intégralité du cycle de vie de vos renseignements personnels. Nous conservons vos renseignements personnels uniquement aussi longtemps que nécessaire pour remplir les fins pour lesquelles ils ont été initialement collectés, sauf si des obligations légales nous obligent à les conserver plus longtemps, comme les lois régissant la pratique du droit et les lois fiscales. Après que les renseignements personnels ont servi leur but, nous veillons à leur destruction ou anonymisation sécurisée et responsable, suivant des directives strictes.
Employee and Service Provider Responsibilities: Within our organizational structure, roles and responsibilities concerning the processing and management of personal information are clearly defined for our employees. All employees undergo training in this regard and are held accountable for any non-compliance with our personal information protection standards. With respect to service providers, we establish contractual relationships exclusively with entities that commit to adhering to industry-standard security measures and complying with laws. These agreements have been carefully reviewed to ensure they comply with applicable laws and the principles set forth in this policy.
Évaluations de sécurité et de conformité : Afin d’assurer la conformité continue avec nos politiques et pratiques, nous réalisons des évaluations internes périodiques. Ces évaluations portent sur la manière dont les renseignements personnels sont collectés, stockés, traités et supprimés, et impliquent un examen minutieux de nos processus et procédures. Les évaluations permettent de déterminer l’efficacité de nos mesures de sécurité existantes et de proposer des améliorations continues.
Complaint Handling: In accordance with our commitment to personal information protection, we have established a formal process to receive, investigate, and resolve any complaints regarding the safeguarding of your personal information.
Security Measures: To protect your personal information, we use a multi-layered security approach that includes physical, electronic, and administrative measures to prevent unauthorized access, use, alteration, and disclosure of your personal information.
While these policies and measures are aligned with recommended practices, it is important to recognize that the absolute security of your personal information during online transmission or when using online services cannot be unconditionally guaranteed. Such transmissions are therefore at your own risk.
We strive to present this policy in a simple and easily understandable manner, to ensure that you are fully informed about how we process your personal information.
Unless otherwise authorized or required by applicable law or regulation, we will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. In some circumstances, we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and depersonalized information for any legitimate purpose without notifying you or obtaining your consent.
It is important that the personal information we hold about you is accurate and up-to-date. Please keep us informed of any changes to your personal information. The law gives you the right to request access to the personal information we hold about you and the right to correct that information.
If you wish to review, verify, correct, or withdraw your consent to the use of your personal information, you may send an email to the Personal Information Protection Officer’s email address to request access, correction, or deletion of any personal information you have provided to us.
Personal Information Protection Officer
Carole-Ann Kelly
privacy@sanivac.ca100 Huot Street, Notre-Dame-de-l’Île-Perrot (Quebec) J7W 1M4
Phone: 514 453-2279 # 258
We may not fulfill a request if we believe the change would violate any law or legal requirement or render the information incorrect.
Privacy laws are rapidly evolving and, consequently, this policy may be amended from time to time by the Company, at its sole discretion, without prior notice or liability to you or any other person. The collection, use, and disclosure of your personal information by the Company will be governed by the version of this policy in effect at that time. If we are authorized to communicate with you for this purpose, we reserve the right to inform you by email or any other means of communication to the xquels nous sommes autorisés, de toute modification importante apportée à la présente politique. Cette communication sera effectuée en plus de la mise à jour de la date de dernière modification affichée en haut de cette page.
The Company will respond to complaints filed by individuals or to questions regarding our compliance with this policy and applicable personal information protection laws. We will review and attempt to resolve all complaints. To challenge our compliance with this policy, please contact our Personal Information Protection Officer at the contact details provided above.
